Privacy Policy

This policy explains how IRC Group - Mechanical and Electrical Solutions Ltd handles personal data collected through this website. It should be reviewed by Russell Cartmell and, where appropriate, a legal adviser before publication.

Who we are

IRC Group - Mechanical and Electrical Solutions Ltd (“we”, “us”) is the data controller for personal information submitted through this website. Our registered office is Unit 4, Nano Park, Gildersome, Leeds, LS27 7GU. You can contact us at info@ircgroupltd.com or on 0330 043 0452.

What we collect

When you complete our contact form we collect the information you provide: your name, company, email address, telephone number, and the details of your enquiry. We do not collect special category data and we do not ask for it. Please do not include it in your message.

How we use it

We use this information solely to respond to your enquiry, prepare any quotation you request, and manage the resulting business relationship. Our lawful basis is our legitimate interest in responding to enquiries about our services and, where applicable, taking steps to enter into a contract with you.

Sharing

We do not sell your data. Enquiry data may be processed by our form-handling provider and email provider acting on our behalf. We only share information with third parties where necessary to deliver a project you have engaged us for, or where we are required to by law.

Retention

We keep enquiry data for as long as necessary to deal with your enquiry and for our legitimate business records, after which it is securely deleted.

Cookies, analytics & embedded maps

This website is designed to be fast and privacy friendly. We do not use advertising cookies. Any analytics we use are privacy friendly and do not track you across other websites.

Our Contact page includes an interactive map provided by Google Maps so you can find our office. When that page loads, Google may set cookies on your device and receive your IP address along with information about your device and browser, in accordance with Google’s Privacy Policy. This map is the only third-party content of its kind on the site; no other page loads it. If you would rather not load it, you can reach us using the contact details above instead of visiting the Contact page.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us at info@ircgroupltd.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time. The current version always appears on this page.